![]() ![]() ADUK would encourage assistance dogs owners to have a conversation about this with the school in question before they bring the dog onto the grounds. Service Providers, including schools, must make reasonable adjustments for disabled people who use an assistance dog in order for them to access their services or venues.Īs an assistance dog owner, you may want to accompany your children onto the school grounds whilst using your assistance dog. The law protects disabled people to ensure that they can enjoy the same rights as everyone else to use the services supplied by shops, banks, hotels, libraries, pubs, taxis and restaurants. Non-ADUK trained dogs can refer businesses to the Equality and Human Rights Commission (EHRC).ĭownload or read Assistance dogs: A guide for businesses.ĪDUK cannot offer advice but you can contact your local CAB or get in touch with The Equalities and Human Rights Commission (EHRC) for advice ĭisabled people that use assistance dogs have important rights under the Equality Act 2010 and Disability Discrimination Act 1995 (NI). Where necessary, the organisations that form part of ADUK work together to ensure compliance with the law on access rights. If a service provider continues to refuse to deal positively with the issue, you should contact your assistance dog organisation and they will support you in any way they can. In many cases, when service providers realise they are at fault, they are more than happy to help to resolve the problem.ĪDUK assistance dog partnerships can show their ADUK Identification Book to the service provider or point the service provider to the ADUK website for further information. You can find it online using this link Your rights to accessible and adaptable housing in England ()Īpart from the practical disruption it brings, being refused access can be a very humiliating and stressful experience.Ī lot of service providers are simply not aware of their obligations under the Equality Act 2010 or Disability Discrimination Act 1995 (NI), so providing initial information about access rights for assistance dogs is the first step. ![]() Included in this guide is a case study involving an assistance dog owner. The Equality and Human Rights Commission has produced a useful resource that outlines peoples rights to accessible housing. Whilst all assistance dogs trained by members of ADUK are issued an ADUK Identification Booklet, not all assistance dog owners have papers or ID, nor do they require ID by law. There is no register or certification process for assistance dogs in the UK. Charges for actual damage caused by the dog can be made. An assistance dog should not be treated as a pet in this context. For example, saying pets are not allowed in the property should be changed to allow a disabled person to have their assistance dog.Ī landlord cannot increase rent or charge additional cleaning fees to assistance dog or guide dog owners, even if a contract states they charge extra for pet fees. This includes making changes to a tenancy agreement. Landlords, rental agencies and other housing providers must make reasonable adjustments for disabled people who use assistance dogs.Ī landlord may be required to make changes to any policies or practices they have which may disadvantage a tenant because of their disability. ![]() Under the Equality Act 2010, it is against the law for service providers, including landlords, rental agencies and housing associations to treat disabled people less favourably because of their disability, or because they rely on an assistance dog or guide dog. ![]()
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